CocoDivo - Firenze

Choose language

Български
English
Italiano

FAQ

How do I order the product I selected?

Please choose a category and then, from the product list, click on the product you have selected. From the detailed view of the product, select your colour of choice (if there are colour options available), select quantity and click Add. You will receive a notification that the product you selected has been added to your shopping cart. You may access the products in your shopping cart at the top right corner, from where you may finalise the order, choose a payment method and enter address and time of delivery.

How much does the delivery cost?

For orders over BGN 200, the delivery is free of charge. For orders below BGN 200, the delivery price will be calculated in accordance with Econt's rates.

How long does the delivery take?

The delivery will be carried out within 24 hours from placing the order.

What are the payment options?

While you are finalising the order, you may choose to pay with cash on delivery or via PayPal.

How can I return a purchased product?

A purchased product may be returned within 7 days if any fault with it was identified. You should keep and provide the receipt for the product.

How can I become a VIP customer?

To become a VIP customer, the orders you have placed within the last 6 months should amount to a total of BGN 1,500. All VIP customers are offered a 16% discount.